Our Money Back Guarantee
A guarantee shouldn't be complicated, so ours isn't.
Returning your order to 1-800-GET-LENS is very easy. All contact lenses and eyewear must be in its original packaging and/or vials.
Contact Returns
Contact lenses must be in their unopened box. Return any unopened contacts forever. That's right unlimited returns on unopened boxes.
Eyewear Returns
Our 30 day no questions asked policies allows you to try them before returning. Contact one of our customer service representatives within 30 days of receiving your frames for a free shipping label.
Simply call or email one of our friendly customer service representatives will make it right.
You don't need to look down here. There's no fine print, no weasel words, no addenda, nothing added by legal. Have a pleasant experience with 1-800-GET-LENS.
More General Information
Place an Order or contact Customer Service 24/7 at:
1-800-GET-LENS (438-5367)
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100% Customer Satisfaction
If you're not 100% satisfied with your 1-800-GET-LENS purchase, we'll cheerfully refund all your money. Complete Details
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Need to send back your order? No problem, no hassles. Just give us a call. Complete Details
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Shop with Confidence
All personal information that you submit is encrypted and secure.
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We guard your information with the highest level of security tested daily.
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We accept all major credit cards, PayPal, Afterpay, checks and money orders - Online 24/7.
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Spam-free Email
All your email preferences can be managed from the 'My Account' tab at the top of the page.
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Your Lenses are Ready
With over 23 Million contact lenses in stock, we immediately fill your order with your exact prescription.
Over 4.5 million successful orders delivered!