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Customer Feedback

Check out what our customers are saying about us.

We strive to maintain the highest level of customer service.



1-800-GET-LENS strives to maintain the highest level of customer service by keeping careful track of all of our customer's comments and concerns. Below is a sampling of what some of our customers have to say about 1-800-GET-LENS. If you would like to offer a comment or concern about 1-800-GET-LENS please contact our Customer Service Department.

1-800-GET-LENS Reviews

5/5 | 35 Total Reviews
5 star
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Sonia Youssef

Very pleased with your service and I have recommended you to several people. Sonia

Alfred Kenlin

good service...will use again.

Lora Minichillo

I particularly appreciate your reminder system.

Brian Lee

I found the prices on 1800getlens to be remarkably competitive, especially with my ebates account.

Amber Helms

cheaper than 800contacts, same great quality

Glenna Winter

Thank You!!!!!!!!

Kathe Campbell

Thank You, I was very Pleased.

Kenneth Garrison

Good service, value and price. Quick shipping didn't hurt either!

Stacy W Danko

Excellent, fast, easy service!!!

Robert Waterman

Very pleased. So easy and a great deal.

Denise Olsen

Customer service is excellent!!!!!

Atef A Delara

Thank you the service was good

Lisa Jones

way better than other sites I've used and a lot faster delivery

Joe Shores

fast and affordable

Jill Humphrey

I was pleasantly surprised that your prices were cheaper than that of 1800Contacts, which is where I have normally purchased my contacts in the past.

Mary Winkler

I appreciate the great service and will continue using your company.

James Allen

Thanks for being pro-consumer and informative about my rights regarding my prescription. I was impressed with your company's thoroughness to contact me and the eye doctor who wrote the prescription. I am not surprised that the eye doctor did not respond promptly to your calls or fax. The eye doctor is co-located with a Cohen's Optical and they were both reluctant to give me a written prescription. Once I had the prescription in hand, I told them they would lose me as a customer because of the hassle they put me through.

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Susan Joseph

Thank you for the reminders to order lenses - greatly appreciated:)

Joseph Sachs

Thank you for your quality service.

Alice Wilkins

I had always been hesitant to order from an "unknown" source, but you are true professionals.....made it easy, great service. I have already recommended you to my friends.

Kari Nordstrom

Awesome service.

Margaret Matterfis

yes ive already told a couple of friends about the contacts . im really enjoying them .when time comes i will order more thanks again

Nyeta Haines

Thank you for your service. I have been a different company, but am planning to use from now on! By the way, I LOVE the automatic reminder feature.

Kasey Cooke

Great service every time - thank you!!!

Vivienne Blake

Your service is excellent. Thank you.

Rita Greene

thank you for making the reorder so simple.

Twyla Cody

Will continue ordering my contacts from your company

Ryan Lavoie

Great service and quick turnaround.

Philip Mason

Very competitive pricing, great website, and an overall easy and convenient way to get my lenses. I will definitely be using this site in the future.

Theresa Choat

Great Price, quality and shipping was fast! Thank you again!

Kari Daum

perfect as always, Thank You

William Smith

I have already recommended you to my son and he has ordered from you.thanks

Betty Dycus

Thank you very much

Nadia Cockrham

Best prices and speedy service.

Lori Robbins