How long until I receive my order?
Place an Order or contact Customer Service at:
1-800-Get-Lens is able to stock most of the popular contact lens prescriptions, if your lens falls into one of these than we will be able to process your order within a day of verifying your prescription and ship it the following day.
If you are ordering contact lenses that we do not stock than it may take longer to process, this is particularly true of Toric and Made-To-Order lenses. When ordering Toric or Made-To-Order contact lenses please be patient as processing times can vary. Each product page is marked with an estimate for how long processing will take for that lens.
The times below are estimates for once the order has left our shipping facility:
|Destination||Shipping Method||Shipping Time*|
|United States||Standard Shipping||5-7 Business Days|
|FedEx 2 Day||2 Business Days**|
|FedEx Overnight||1 Business Day**|
|Canada||Canada Standard||4-9 Business Days|
|Canada Express||3-5 Business Days|
|International||FedEx Express||7-10 Business Days***|
If you don't receive your order, you have 60 days from the date your order was shipped to claim non-receipt.
If you have any further problems/questions please contact our Customer Service Department for additional assistance and information.
* Delivery Estimate - Times displayed are based upon the estimates advertised by USPS and FedEx after having left our shipping facility.
** FedEx Delivery - FedEx delivery is only available for the 48 contiguous states. All orders for Alaska, Hawaii, and US territories will be shipped USPS Priority Mail. FedEx does not deliver to PO Boxes or APO / FPO addresses.
*** International Shipping - These shipping estimates do not take into account any delays caused by passing through customs. 1-800-Get-Lens encourages its customers to contact the appropriate customs bureau for information on duties and limitations. 1-800-Get-Lens is NOT responsible for any duties or fees applied by your country.
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