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How to Contact Us

Place an Order or contact Customer Service at:

1-800-GET-LENS (438-5367)

1-800-Get-Lens has built its reputation upon outstanding customer service. Please contact us with any problems that you run into, either with our site or your order and we will do our best to offer you all possible assistance as quickly as possible.

Customer Service Hours:

  • Sunday - 8:00 AM to 6:00 PM CST
  • Monday thru Friday - 7:00 AM to Midnight CST
  • Saturday - 7:00 AM to 7:00 PM CST

Customer Service Contact Information:

  • Telephone: 1-800-GET-LENS (438-5367)
  • International Phone: 1-573-754-3600
  • Fax: 1-800-401-1495
  • Email:

Prescription Verification Department

Mailing Address:

P.O. Box 366
Louisiana, MO 63353

More about Company Information

  • 100% Customer Satisfaction

    We offer a money back guarantee for unopened or defective lenses.
    Complete Detailspopup

  • Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Detailspopup

  • Shop with Confidence

    All personal information that you submit is encrypted and secure.

  • HACKER SAFE certified sites prevent over 99.9% of hacker crime.

    We guard your information with the highest level of security tested daily.

  • We accept all major credit cards, checks and money orders - Online 24/7.

  • Spam-free Email

    All your email preferences can be managed from the 'My Account' tab at the top of the page.

  • Your Lenses are Ready

    With over 11 Million contact lenses in stock, we immediately fill your order with your exact prescription.

    Your Lenses are Ready
    Over 3 million successful orders delivered!