What is prescription verification?
Place an Order or contact Customer Service 24/7 at:
Federal Law requires us to verify prescriptions before we can ship any contact lenses. The prescription verification process has two routes:
- 1st - You can fax us a copy of your prescription. We will check your order against your prescription, and if they match then we can immediately begin processing your order.
- 2nd - You can enter the contact information (name and phone number) for your eye care provider. We will contact them on your behalf and verify that your order matches your prescription. Once we contact your eye care provider they will have eight hours to respond to our request for verification. During this time your order has a status of RXFaxed. If they fail to respond in 8 hours we will assume that your prescription is valid and your order will be shipped as it was ordered.
If you need more information, please contact our Customer Service Department for further information and assistance.
100% Customer Satisfaction
We offer a money back guarantee for unopened or defective lenses.
Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Details
Shop with Confidence
All personal information that you submit is encrypted and secure.
We guard your information with the highest level of security tested daily.
We accept all major credit cards, checks and money orders - Online 24/7.
All your email preferences can be managed from the 'My Account' tab at the top of the page.
Your Lenses are Ready
With over 13 Million contact lenses in stock, we immediately fill your order with your exact prescription.