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Our Money Back Guarantee

Place an Order or contact Customer Service at:

1-800-GET-LENS (438-5367)

A guarantee shouldn't be complicated, so ours isn't. At 1-800-GET-LENS we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your doctor's prescription. Also, every lens is guaranteed free of manufacturer defects.

Returning contact lenses to 1-800-GET-LENS is very easy. All contact lenses must be in the manufacturer's original, unopened boxes and/or vials. Simply call us and one of our friendly customer service representatives will make it right.

You don't need to look down here. There's no fine print, no weasel words, no addenda, nothing added by legal. Have a pleasant experience with 1-800-GET-LENS.


More General Information


  • 100% Customer Satisfaction

    We offer a money back guarantee for unopened or defective lenses.
    Complete Detailspopup

  • Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Detailspopup

  • Shop with Confidence

    All personal information that you submit is encrypted and secure.

  • HACKER SAFE certified sites prevent over 99.9% of hacker crime.

    We guard your information with the highest level of security tested daily.

  • We accept all major credit cards, checks and money orders - Online 24/7.

  • Spam-free Email

    All your email preferences can be managed from the 'My Account' tab at the top of the page.

  • Your Lenses are Ready

    With over 11 Million contact lenses in stock, we immediately fill your order with your exact prescription.

    Your Lenses are Ready
    Over 2.5 million successful orders delivered!