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Frequently Asked Questions
- How do I order a product?
1-800-Get-Lens makes ordering your contact lenses easy. Just find your contact lenses on our site
using one of the various navigation tools. Once you have found the lenses you wish to ...
- How do I track my referrals?
You can review a list of your referral credits from your account.
Checking Referral Credits:
Step 1 – Login to you Account
Step 2 – Click on 'Referral Credits'
St...
- Referral Terms and Conditions
Making Referrals
Everyone who is a registered customer of 1-800-Get-Lens is eligible for the Referral Program.
You become a referrer of 1-800-Get-Lens when you send y...
- How do I check on my order's status?
1-800-Get-Lens makes it easier to keep track of all your contact lens orders.
Step 1 – Login
Step 2 – Select ‘Order Status’
Step 3 – Review the list of orders
...
- If I have forgotten my password, how can I log into my account?
If you have forgotten your password, you can have it sent to your email address of record.
Step 1 - Visit the 'View Account' page
Step 2 - Click on ‘Forgot Your Pass...
- What is the reminder email, and how do I edit it?
1-800-Get-Lens provides all of its customers an automated Reorder Reminder service. Our system
will track your orders, analyzing the quantities and lenses that you order and predicti...
