Return Policy
We guarantee that you will receive the contact lenses that you ordered and that all of your lenses will still be sealed in the manufacturer's sterile packaging or your purchase will be...

Privacy Policy
Our store maintains a strong commitment to your privacy. 1-800-Get-Lens considers the responsible use of personal information to be a critical element in enabling the Internet to reach ...

How can I return or exchange a product?
We guarantee that you will receive the contact lenses that you ordered and that all of your lenses will still be sealed in the manufacturer's sterile packaging or your purchase will be ref...

Referral Terms and Conditions
Making Referrals Everyone who is a registered customer of 1-800-Get-Lens is eligible for the Referral Program. You become a referrer of 1-800-Get-Lens when you send y...

What does Availability mean?
1-800-Get-Lens is able to stock 90% of the popular contact lenses and prescriptions. For orders of lenses we have in stock we are able to process your order the day we receive it a...

What shipping options does 1-800-Get-Lens offer?
1-800-Get-Lens offers a number of different shipping options of various speeds and cost to suit your requirements. Destination Shipping Method Shipping Time* Cost ...

How long until I receive my order?
1-800-Get-Lens is able to stock most of the popular contact lens prescriptions, if your lens falls into one of these than we will be able to process your order within a day of verifying your prescript...

Can I fax in my contact lens order?
You absolutely can! Our fax number is 1-800-401-1495. While we welcome your fax, since you are reading this online we encourage you to try to complete the order online. Our ecommerce platform ...

Novelty Contacts FAQ
Novelty (Halloween, Special Effect, FX, Theatrical) Lens FAQ Click the + sign to expand the answer to the questions you would like answered. Can I use an eye-glass prescription to purchas...