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Frequently Asked Questions
- 1-800-GET-LENS
1-800-GET-LENS is a leading online supplier of prescription contact lenses. We offer our customers
a solution to the high cost and inconvenience of refilling your contact lens prescript...
- Do I need a copy of my contact lens prescription?
Federal law requires that a prescription be verified before an individual can buy contact lenses.
However, you do not need a physical copy of your prescription to place your...
- Refer a Friend!
1-800-Get-Lens offers you a reward for everyone that you refer to our site who orders contact lenses.
You will receive a 5% commission on all of their purchases. This commission wi...
- What is prescription verification?
Federal Law requires us to verify prescriptions before we can ship any contact lenses.
The prescription verification process has two routes:
1st - You can fax us a cop...
- How do I order a product?
1-800-Get-Lens makes ordering your contact lenses easy. Just find your contact lenses on our site
using one of the various navigation tools. Once you have found the lenses you wish to ...
- Terms & Conditions of Use
The use of this site is governed by the Terms and Conditions of Use set forth below
and elsewhere on the site as indicated. For terms governing shipping, returns and payment,
ple...
- How do I cancel an Order?
1-800-Get-Lens is here to serve you. If for any reason you become uncomfortable with your order
you may cancel your order, or any portion of it, at anytime before it has been shipped.*...
- Can I order contact lenses with a prescription for glasses?
No, because your eyeglass prescription does not contain all of the necessary
information required for a contact lens prescription. Contact lens prescriptions include
informatio...
- What is the reminder email, and how do I edit it?
1-800-Get-Lens provides all of its customers an automated Reorder Reminder service. Our system
will track your orders, analyzing the quantities and lenses that you order and predicti...
- How long until I receive my order?
1-800-Get-Lens is able to stock most of the popular contact lens prescriptions, if your lens
falls into one of these than we will be able to process your order within a day of verifying...
