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Frequently Asked Questions
- What information do I need to order contact lenses?
We need all of the information on your contact lens prescription in order to fill your order.
This information is available on either the prescription provided by your eye care professi...
- Return Policy
We guarantee that you will receive the contact lenses that you ordered and that all of your
lenses will still be sealed in the manufacturer's sterile packaging or your purchase will be...
- Our Guarantee
1-800-Get-Lens works hard to offer all of its customers the lowest prices and the highest standards
of customer service. 1-800-Get-Lens offers this guarantee:
You will re...
- How can I return or exchange a product?
We guarantee that you will receive the contact lenses that you ordered and that all of your
lenses will still be sealed in the manufacturer's sterile packaging or your purchase will be ref...
- How do I read my prescription?
We need your complete contact lens prescription in order to fill your order. All of this
information is available on either the package of contact lenses you are wearing or the prescr...
- Terms & Conditions of Use
The use of this site is governed by the Terms and Conditions of Use set forth below
and elsewhere on the site as indicated. For terms governing shipping, returns and payment,
ple...
- Will my optical insurance plan pay for the lenses?
Every insurance plan is different, and although many of them will cover contact lenses there are
many others that will not reimburse you for your contact lens purchases. In general, if ...
