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Frequently Asked Questions

  1. 1-800-GET-LENS
    1-800-GET-LENS is a leading online supplier of prescription contact lenses. We offer our customers a solution to the high cost and inconvenience of refilling your contact lens prescript...
  2. Our Guarantee
    1-800-Get-Lens works hard to offer all of its customers the lowest prices and the highest standards of customer service. 1-800-Get-Lens offers this guarantee: You will re...
  3. Privacy Policy
    Our store maintains a strong commitment to your privacy. 1-800-Get-Lens considers the responsible use of personal information to be a critical element in enabling the Internet to reach ...
  4. Security Policy
    We know that your personal information’s security is of extreme important to you, so online security is the highest priority for 1-800-Get-Lens . Currently we approach this problem...
  5. Referral Terms and Conditions
    Making Referrals Everyone who is a registered customer of 1-800-Get-Lens is eligible for the Referral Program. You become a referrer of 1-800-Get-Lens when you send y...
  6. Is it safe to use my credit card on line?
    It is extremely safe to use your credit card to order online at 1-800-Get-Lens. Our e-commerce system uses the industry standard encryption technology (SSL - Secure Sockets Layer) t...
  7. Can I fax in my contact lens order?
    You absolutely can! Our fax number is 1-866-670-4464. While we welcome your fax, since you are reading this online we encourage you to try to complete the order online. Our ecommerce platform ...