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Frequently Asked Questions
- How do I create an Account?
The 1-800-Get-Lens accounts offer you a way to customize your interaction with our system – quickly
reorder your contact lenses, check on your current Order’s statues, and create and...
- Refer a Friend!
1-800-Get-Lens offers you a reward for everyone that you refer to our site who orders contact lenses.
You will receive a 5% commission on all of their purchases. This commission wi...
- How do I track my referrals?
You can review a list of your referral credits from your account.
Checking Referral Credits:
Step 1 – Login to you Account
Step 2 – Click on 'Referral Credits'
St...
- How do I order a product?
1-800-Get-Lens makes ordering your contact lenses easy. Just find your contact lenses on our site
using one of the various navigation tools. Once you have found the lenses you wish to ...
- Privacy Policy
Our store maintains a strong commitment to your privacy. 1-800-Get-Lens considers the responsible use
of personal information to be a critical element in enabling the Internet to reach ...
- Security Policy
We know that your personal information’s security is of extreme important to you,
so online security is the highest priority for 1-800-Get-Lens . Currently we approach this
problem...
- How do I check on my order's status?
1-800-Get-Lens makes it easier to keep track of all your contact lens orders.
Step 1 – Login
Step 2 – Select ‘Order Status’
Step 3 – Review the list of orders
...
- Referral Terms and Conditions
Making Referrals
Everyone who is a registered customer of 1-800-Get-Lens is eligible for the Referral Program.
You become a referrer of 1-800-Get-Lens when you send y...
- If I have forgotten my password, how can I log into my account?
If you have forgotten your password, you can have it sent to your email address of record.
Step 1 - Visit the 'View Account' page
Step 2 - Click on ‘Forgot Your Pass...
- Terms & Conditions of Use
The use of this site is governed by the Terms and Conditions of Use set forth below
and elsewhere on the site as indicated. For terms governing shipping, returns and payment,
ple...
- What is the reminder email, and how do I edit it?
1-800-Get-Lens provides all of its customers an automated Reorder Reminder service. Our system
will track your orders, analyzing the quantities and lenses that you order and predicti...
- What are my Email Preferences, and how do I update them?
1-800-GET-LENS offers convenience and low prices to all it customers, and we pride ourselves on our dedication to the highest standards of Customer Service. With that in mind we have developed a v...
