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Frequently Asked Questions

  1. Referral Terms and Conditions
    Making Referrals Everyone who is a registered customer of 1-800-Get-Lens is eligible for the Referral Program. You become a referrer of 1-800-Get-Lens when you send y...
  2. What shipping options does 1-800-Get-Lens offer?
    1-800-Get-Lens offers a number of different shipping options of various speeds and cost to suit your requirements. Destination Shipping Method Shipping Time* Cost ...
  3. How much will it cost to ship my order?
    1-800-Get-Lens offers a variety of shipping options to suit your needs in both speed and cost. Shipping Destination Shipping Method Shipping Time* Cost Uni...
  4. How long until I receive my order?
    1-800-Get-Lens is able to stock most of the popular contact lens prescriptions, if your lens falls into one of these than we will be able to process your order within a day of verifying your prescript...
  5. Can I have my order shipped outside the United States?
    1-800-Get-Lens ships world wide. Delivery times can vary with overseas orders, but usually it takes at least 5 – 10 business days to receive your contact lenses once they have been shipped. 1-800-...
  6. Novelty Contacts FAQ
    Novelty (Halloween, Special Effect, FX, Theatrical) Lens FAQ Click the + sign to expand the answer to the questions you would like answered. Can I use an eye-glass prescription to purchas...