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Frequently Asked Questions

  1. Return Policy
    We guarantee that you will receive the contact lenses that you ordered and that all of your lenses will still be sealed in the manufacturer's sterile packaging or your purchase will be...
  2. Referral Terms and Conditions
    Making Referrals Everyone who is a registered customer of 1-800-Get-Lens is eligible for the Referral Program. You become a referrer of 1-800-Get-Lens when you send y...
  3. How can I return or exchange a product?
    We guarantee that you will receive the contact lenses that you ordered and that all of your lenses will still be sealed in the manufacturer's sterile packaging or your purchase will be ref...
  4. What shipping options does 1-800-Get-Lens offer?
    1-800-Get-Lens offers a number of different shipping options of various speeds and cost to suit your requirements. Shipping Method Destination Deliver...
  5. How much will it cost to ship my order?
    1-800-Get-Lens offers a variety of shipping options to suit your needs in both speed and cost. Shipping Shipping Method Destination Delivery Time* Cost ...
  6. How long until I receive my order?
    1-800-Get-Lens is able to stock most of the popular contact lens prescriptions, if your lens falls into one of these than we will be able to process your order within a day of verifying...
  7. Can I have my order shipped outside the United States?
    1-800-Get-Lens ships world wide. Delivery times can vary with overseas orders, but usually it takes at least 5 – 10 business days to receive your contact lenses once they have been...