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Frequently Asked Questions

  1. 1-800-GET-LENS
    1-800-GET-LENS is a leading online supplier of prescription contact lenses. We offer our customers a solution to the high cost and inconvenience of refilling your contact lens prescript...
  2. Hassle-Free Returns
    It's easy to return contact lenses at 1-800-GET-LENS. Just give us a call and we'll take it from there! You can speak with one of our friendly Customer Service Representatives at 1-800-GET-LENS (43...
  3. Our Money Back Guarantee
    At we guarantee that you will receive the exact type and brand of contact lenses specified in your order and confirmed by your eye doctor's prescription. Each pair ...
  4. How can I return or exchange a product?
    Returns and exchanges are 'Hassle-Free' It’s easy to return or exchange contact lenses at 1-800-GET-LENS. Just give us a call and we’ll take it from there! You can speak with one of our friendl...
  5. Referral Terms and Conditions
    Making Referrals Everyone who is a registered customer of 1-800-Get-Lens is eligible for the Referral Program. You become a referrer of 1-800-Get-Lens when you send y...
  6. Terms & Conditions of Use
    The use of this site is governed by the Terms and Conditions of Use set forth below and elsewhere on the site as indicated. For terms governing shipping, returns and payment, ple...
  7. What shipping options does 1-800-Get-Lens offer?
    1-800-Get-Lens offers a number of different shipping options of various speeds and cost to suit your requirements. Destination Shipping Method Shipping Time* Cost ...
  8. How much will it cost to ship my order?
    1-800-Get-Lens offers a variety of shipping options to suit your needs in both speed and cost. Shipping Destination Shipping Method Shipping Time* Cost Uni...