Click Here to Chat
No Thanks

Customer Feedback

Place an Order or contact Customer Service at:

1-800-GET-LENS (438-5367)

1-800-GET-LENS strives to maintain the highest level of customer service by keeping careful track of all of our customer's comments and concerns. Below is a sampling of what some of our customers have to say about 1-800-GET-LENS. If you would like to offer a comment or concern about 1-800-GET-LENS please contact our Customer Service Department.

Here is what some of our customers had to say:

1-800-GET-LENS Customer Reviews and Feedback
Rating: 9.5/10 - 41 reviews
  • 04/08/2013
    1-800-GET-LENS
    55
    Very pleased with your service and I have recommended you to several people. Sonia
    Sonia - New Jersey (15th order)
  • 04/02/2013
    1-800-GET-LENS
    55
    Best prices best service better then 1800 contacts
    Shadman - New York (1st order)
  • 03/06/2013
    1-800-GET-LENS
    55
    I did save money on my lenses and would order from you again, thanks.
    Bobbe - Oklahoma (1st order)
  • 03/05/2013
    1-800-GET-LENS
    55
    good service...will use again.
    Alfred - Iowa (1st order)
  • 03/04/2013
    1-800-GET-LENS
    55
    I particularly appreciate your reminder system.
    Lora - Michigan (6th order)
  • 02/25/2013
    1-800-GET-LENS
    55
    I found the prices on 1-800-GET-LENS to be remarkably competitive, especially with my ebates account.
    Brian - Connecticut (1st order)
  • 02/22/2013
    1-800-GET-LENS
    55
    cheaper than 800contacts, same great quality
    Amber - Ohio (2nd order)
  • 02/11/2013
    1-800-GET-LENS
    55
    Thank You!!!!!!!!
    Glenna - Oklahoma (1st order)
  • 01/11/2013
    1-800-GET-LENS
    55
    Thank You, I was very Pleased.
    Kathe - Florida (2nd order)
  • 12/28/2012
    1-800-GET-LENS
    55
    Good service, value and price. Quick shipping didn't hurt either!
    Kenneth - Illinois (6th order)
  • 12/10/2012
    1-800-GET-LENS
    55
    Excellent, fast, easy service!!!
    Stacy W - California (8th order)
  • 11/23/2012
    1-800-GET-LENS
    55
    Very pleased. So easy and a great deal.
    Robert - Massachusetts (4th order)
  • 11/21/2012
    1-800-GET-LENS
    55
    Customer service is excellent!!!!!
    Denise - New Jersey (3rd order)
  • 11/02/2012
    1-800-GET-LENS
    55
    Thank you the service was good
    Atef A - Arizona (1st order)
  • 11/01/2012
    1-800-GET-LENS
    55
    way better than other sites I've used and a lot faster delivery
    Lisa - Arkansas (1st order)
  • 10/26/2012
    1-800-GET-LENS
    55
    Definitely cheaper than getting them from my doctor or from another online source.
    Cynthia - Texas (5th order)
  • 09/20/2012
    1-800-GET-LENS
    55
    fast and affordable
    Joe - Illinois (8th order)
  • 09/17/2012
    1-800-GET-LENS
    55
    I was pleasantly surprised that your prices were cheaper than that of 1800Contacts, which is where I have normally purchased my contacts in the past.
    Jill - Michigan (3rd order)
  • 09/03/2012
    1-800-GET-LENS
    55
    I appreciate the great service and will continue using your company.
    Mary - California (7th order)
  • 07/30/2012
    1-800-GET-LENS
    55
    Thanks for being pro-consumer and informative about my rights regarding my prescription. I was impressed with your company's thoroughness to contact me and the eye doctor who wrote the prescription. I am not surprised that the eye doctor did not respond promptly to your calls or fax. The eye doctor is co-located with a Cohen's Optical and they were both reluctant to give me a written prescription. Once I had the prescription in hand, I told them they would lose me as a customer because of the hassle they put me through.
    James - New York (1st order)
  • 07/25/2012
    1-800-GET-LENS
    55
    Thank you for the reminders to order lenses - greatly appreciated:)
    Susan - New Jersey (2nd order)
  • 07/23/2012
    1-800-GET-LENS
    55
    Thank you for your quality service.
    Joseph - Texas (4th order)
  • 07/18/2012
    1-800-GET-LENS
    55
    I had always been hesitant to order from an "unknown" source, but you are true professionals.....made it easy, great service. I have already recommended you to my friends.
    Alice - South Carolina (3rd order)
  • 07/10/2012
    1-800-GET-LENS
    55
    Awesome service.
    Kari - South Dakota (4th order)
  • 07/10/2012
    1-800-GET-LENS
    55
    yes ive already told a couple of friends about the contacts . im really enjoying them .when time comes i will order more thanks again
    Margaret - Connecticut (4th order)
  • 06/28/2012
    1-800-GET-LENS
    55
    This is the first time I've used an online option to order my contacts and I must say, "shame on me" for waiting. This was so simple and a much better value. Thank you so much!
    Nancy - Maine (3rd order)
  • 06/23/2012
    1-800-GET-LENS
    55
    Thank you for your service. I have been a different company, but am planning to use from now on! By the way, I LOVE the automatic reminder feature.
    Nyeta - New Mexico (3rd order)
  • 06/04/2012
    1-800-GET-LENS
    55
    Great service every time - thank you!!!
    Kasey - Kentucky (2nd order)
  • 04/25/2012
    1-800-GET-LENS
    55
    I'm so glad to have found your company! Great prices and efficient delivery. Thanks!
    Julia - Washington (2nd order)
  • 04/20/2012
    1-800-GET-LENS
    55
    The staff was very professional and followed up with the correct prescription. Excellent service!
    Olga - Ohio (2nd order)
  • 04/18/2012
    1-800-GET-LENS
    55
    Your service is excellent. Thank you.
    Vivienne - Massachusetts (3rd order)
  • 04/09/2012
    1-800-GET-LENS
    55
    thank you for making the reorder so simple.
    Rita - Texas (5th order)
  • 04/05/2012
    1-800-GET-LENS
    55
    Will continue ordering my contacts from your company
    Twyla - Tennessee (1st order)
  • 03/16/2012
    1-800-GET-LENS
    55
    Great service and quick turnaround.
    Ryan - Massachusetts (2nd order)
  • 03/14/2012
    1-800-GET-LENS
    55
    Very competitive pricing, great website, and an overall easy and convenient way to get my lenses. I will definitely be using this site in the future.
    Philip - Oklahoma (2nd order)
  • 01/14/2012
    1-800-GET-LENS
    55
    Great Price, quality and shipping was fast! Thank you again!
    Theresa - Texas (4th order)
  • 01/13/2012
    1-800-GET-LENS
    55
    perfect as always, Thank You
    Kari - Nevada (6th order)
  • 01/06/2012
    1-800-GET-LENS
    55
    I have already recommended you to my son and he has ordered from you.thanks
    William - Texas (2nd order)
  • 03/31/2011
    1-800-GET-LENS
    55
    Thank you very much
    Betty - Georgia (2nd order)
  • 03/22/2011
    1-800-GET-LENS
    55
    Best prices and speedy service.
    Nadia - Louisiana (3rd order)
  • 03/14/2011
    1-800-GET-LENS
    55
    You guys are awesome! Great prices! Great Service! I'd recommend you to all my contact wearing friends & family! :) Thanks so much!
    Lori - California (5th order)

More about Company Information

  • 100% Customer Satisfaction

    We offer a money back guarantee for unopened or defective lenses.
    Complete Detailspopup

  • Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Detailspopup

  • Shop with Confidence

    All personal information that you submit is encrypted and secure.

  • HACKER SAFE certified sites prevent over 99.9% of hacker crime.

    We guard your information with the highest level of security tested daily.

  • We accept all major credit cards, checks and money orders - Online 24/7.

  • Spam-free Email

    All your email preferences can be managed from the 'My Account' tab at the top of the page.

  • Your Lenses are Ready

    With over 11 Million contact lenses in stock, we immediately fill your order with your exact prescription.

    Your Lenses are Ready
    Over 2.5 million successful orders delivered!