Customer Feedback

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1-800-GET-LENS (438-5367)

1-800-GET-LENS strives to maintain the highest level of customer service by keeping careful track of all of our customer's comments and concerns. Below is a sampling of what some of our customers have to say about 1-800-GET-LENS. If you would like to offer a comment or concern about 1-800-GET-LENS please contact our Customer Service Department.

Here is what some of our customers had to say:

1-800-GET-LENS Customer Reviews and Feedback
Rating: 9.5/10 - 38 reviews
  • 04/08/2013
    1-800-GET-LENS
    55
    Very pleased with your service and I have recommended you to several people. Sonia
    Sonia - New Jersey (17th order)
  • 04/02/2013
    1-800-GET-LENS
    55
    Best prices best service better then 1800 contacts
    Shadman - New York (1st order)
  • 03/05/2013
    1-800-GET-LENS
    55
    good service...will use again.
    Alfred - Iowa (1st order)
  • 03/04/2013
    1-800-GET-LENS
    55
    I particularly appreciate your reminder system.
    Lora - Michigan (6th order)
  • 02/25/2013
    1-800-GET-LENS
    55
    I found the prices on 1-800-GET-LENS to be remarkably competitive, especially with my ebates account.
    Brian - Connecticut (1st order)
  • 02/22/2013
    1-800-GET-LENS
    55
    cheaper than 800contacts, same great quality
    Amber - Ohio (2nd order)
  • 02/11/2013
    1-800-GET-LENS
    55
    Thank You!!!!!!!!
    Glenna - Oklahoma (3rd order)
  • 01/11/2013
    1-800-GET-LENS
    55
    Thank You, I was very Pleased.
    Kathe - Florida (3rd order)
  • 12/28/2012
    1-800-GET-LENS
    55
    Good service, value and price. Quick shipping didn't hurt either!
    Kenneth - Illinois (7th order)
  • 12/10/2012
    1-800-GET-LENS
    55
    Excellent, fast, easy service!!!
    Stacy W - California (8th order)
  • 11/23/2012
    1-800-GET-LENS
    55
    Very pleased. So easy and a great deal.
    Robert - Massachusetts (5th order)
  • 11/21/2012
    1-800-GET-LENS
    55
    Customer service is excellent!!!!!
    Denise - New Jersey (3rd order)
  • 11/02/2012
    1-800-GET-LENS
    55
    Thank you the service was good
    Atef A - Arizona (1st order)
  • 11/01/2012
    1-800-GET-LENS
    55
    way better than other sites I've used and a lot faster delivery
    Lisa - Arkansas (1st order)
  • 10/26/2012
    1-800-GET-LENS
    55
    Definitely cheaper than getting them from my doctor or from another online source.
    Cynthia - Texas (8th order)
  • 09/20/2012
    1-800-GET-LENS
    55
    fast and affordable
    Joe - Illinois (10th order)
  • 09/17/2012
    1-800-GET-LENS
    55
    I was pleasantly surprised that your prices were cheaper than that of 1800Contacts, which is where I have normally purchased my contacts in the past.
    Jill - Michigan (3rd order)
  • 09/03/2012
    1-800-GET-LENS
    55
    I appreciate the great service and will continue using your company.
    Mary - California (10th order)
  • 07/30/2012
    1-800-GET-LENS
    55
    Thanks for being pro-consumer and informative about my rights regarding my prescription. I was impressed with your company's thoroughness to contact me and the eye doctor who wrote the prescription. I am not surprised that the eye doctor did not respond promptly to your calls or fax. The eye doctor is co-located with a Cohen's Optical and they were both reluctant to give me a written prescription. Once I had the prescription in hand, I told them they would lose me as a customer because of the hassle they put me through.
    James - New York (1st order)
  • 07/25/2012
    1-800-GET-LENS
    55
    Thank you for the reminders to order lenses - greatly appreciated:)
    Susan - New Jersey (2nd order)
  • 07/23/2012
    1-800-GET-LENS
    55
    Thank you for your quality service.
    Joseph - Texas (4th order)
  • 07/18/2012
    1-800-GET-LENS
    55
    I had always been hesitant to order from an "unknown" source, but you are true professionals.....made it easy, great service. I have already recommended you to my friends.
    Alice - South Carolina (3rd order)
  • 07/10/2012
    1-800-GET-LENS
    55
    Awesome service.
    Kari - South Dakota (4th order)
  • 07/10/2012
    1-800-GET-LENS
    55
    yes ive already told a couple of friends about the contacts . im really enjoying them .when time comes i will order more thanks again
    Margaret - Connecticut (5th order)
  • 06/23/2012
    1-800-GET-LENS
    55
    Thank you for your service. I have been a different company, but am planning to use from now on! By the way, I LOVE the automatic reminder feature.
    Nyeta - New Mexico (3rd order)
  • 06/04/2012
    1-800-GET-LENS
    55
    Great service every time - thank you!!!
    Kasey - Kentucky (2nd order)
  • 04/20/2012
    1-800-GET-LENS
    55
    The staff was very professional and followed up with the correct prescription. Excellent service!
    Olga - Ohio (3rd order)
  • 04/18/2012
    1-800-GET-LENS
    55
    Your service is excellent. Thank you.
    Vivienne - Massachusetts (3rd order)
  • 04/09/2012
    1-800-GET-LENS
    55
    thank you for making the reorder so simple.
    Rita - Texas (5th order)
  • 04/05/2012
    1-800-GET-LENS
    55
    Will continue ordering my contacts from your company
    Twyla - Tennessee (1st order)
  • 03/16/2012
    1-800-GET-LENS
    55
    Great service and quick turnaround.
    Ryan - Massachusetts (3rd order)
  • 03/14/2012
    1-800-GET-LENS
    55
    Very competitive pricing, great website, and an overall easy and convenient way to get my lenses. I will definitely be using this site in the future.
    Philip - Oklahoma (2nd order)
  • 01/14/2012
    1-800-GET-LENS
    55
    Great Price, quality and shipping was fast! Thank you again!
    Theresa - Texas (4th order)
  • 01/13/2012
    1-800-GET-LENS
    55
    perfect as always, Thank You
    Kari - Nevada (6th order)
  • 01/06/2012
    1-800-GET-LENS
    55
    I have already recommended you to my son and he has ordered from you.thanks
    William - Texas (2nd order)
  • 03/31/2011
    1-800-GET-LENS
    55
    Thank you very much
    Betty - Georgia (2nd order)
  • 03/22/2011
    1-800-GET-LENS
    55
    Best prices and speedy service.
    Nadia - Louisiana (3rd order)
  • 03/14/2011
    1-800-GET-LENS
    55
    You guys are awesome! Great prices! Great Service! I'd recommend you to all my contact wearing friends & family! :) Thanks so much!
    Lori - California (7th order)

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